Terms & Conditions

Welcome to The Find. By accessing or placing an order through our online store, you agree to the following terms and conditions:

1. Orders

• Customers are responsible for providing accurate and complete information when placing an order.
• Once an order is confirmed, it will be processed according to our order and delivery procedures.
• We reserve the right to contact the customer to verify order details when necessary.

2. Product Information

• We make every effort to ensure that product descriptions, images, colors, and details are displayed as accurately as possible.
• Actual colors may vary slightly depending on the customer's screen settings and lighting conditions.
• Product availability is subject to stock levels and may change without prior notice.

3. Prices & Payment

• All prices displayed on the store are in Kuwaiti Dinars (KWD), unless otherwise stated.
• Prices may be updated from time to time.
• Available payment methods will be displayed during the checkout process.

4. Delivery

• Orders are delivered within Kuwait according to the delivery options available at checkout.
• Delivery times may vary depending on the customer's location, order details, and circumstances beyond our control.
• Customers are responsible for providing a correct delivery address and contact information.

5. Returns & Exchanges

• Return and exchange requests are subject to the store's applicable return and exchange policy.
• Items must meet the required conditions for return or exchange, including being unused and in their original condition, where applicable.
• Certain items may not be eligible for return or exchange due to their nature.

6. Order Cancellation

• Cancellation requests may be accepted depending on the status of the order.
• Once an order has been processed or dispatched, cancellation may no longer be possible.

7. Customer Responsibility

• Customers are responsible for reviewing their order details before completing the purchase.
• Any issue related to an order should be reported to The Find as soon as possible so that it can be reviewed and addressed.

8. Privacy

• Customer information is handled with care and used only for purposes related to order processing, delivery, customer service, and improving the shopping experience.

9. Changes to Terms

• The Find reserves the right to update or modify these Terms & Conditions when necessary.
• Any changes will be published on the online store and will become effective upon publication.

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.